Frequently Asked Questions
Yes, at Buykii, we ensure that the product you receive matches the images shown on our website. We take great care to provide accurate descriptions and high-quality visuals so you can shop with confidence. If you ever have any concerns, our support team is here to assist you.
At Buykii, we strive to deliver your parcel as quickly as possible. Depending on your location, you can expect your order to arrive within 3 to 7 business days. For more specific delivery estimates, please contact our support team.
Returning an item with Buykii is simple and hassle-free. If you wish to return a product, please contact our customer support team within the specified return period. They will guide you through the process and provide you with the return address and instructions. Ensure the item is in its original condition and packaging. Once we receive the item, we’ll process your return promptly. For more details, please check our return policy page.
At Buykii, we offer Cash on Delivery (COD) as our only payment option for all customers. This means you can conveniently pay for both your order and the parcel fee in cash when it arrives at your doorstep. Simply choose COD during checkout, and our delivery team will collect the total amount due, including any shipping fees, upon delivery. We aim to make your shopping experience as smooth and easy as possible!